FAQ

Frequently Asked Questions

Senders

Frequently Asked Questions

Boon4 is the best on-the-way delivery network. The app-based community utilizes unused capacity in passenger vehicles, connecting people with stuff to send with drivers already heading in that direction. Simply put, Boon4 is a faster, cheaper, friendlier way to get your goods, no matter its shape or size, from where it is to where it needs to be.

 

From cupcakes to couches, you can send just about anything that’s legal through Boon4 via our mobile app. Download our iOS or Android mobile app to send something. You can get an instant estimate in seconds, then follow the prompts to post your item, which we call a “Boon”.

Boon4 is fastest and easier than traditional shipping options, since you don’t have to worry with exact dimensions or weights. Just choose an approximate size and provide whatever details you think the driver will need to know to deliver your item. Once your item is posted, you’ll receive offers from verified drivers, each with ratings and profile details you can review. Choose the driver you like, and you’re all set! Drivers will use the Boon4Driver app to let you know when they’re on the way.

It’s important for you to sign up with Boon4 in order to be allocated a driver for you and get connected with the driver who will be delivering your goods.

It depends where you’ll be sending your goods.

As a Sender, you can pay for your shipments via a debit card or a credit card as well as online banking.

You will get charged when you post the Boon you create.

To ensure the Boon4Driver have pick up or deliver your item, a pick up code & delivery code are automatically generated to your Boon created. Share the code with your Driver once you being informed that the Boon4Driver is at the pick up location or delivery location.

Boon4Drivers are not movers. While you can always ask for their assistance in moving an item, a Driver is not obligated to do so. If you have a large or heavy item that requires lifting, make sure you have someone at both the pickup and drop off location to load and unload the item as needed.

Please contact our helpline at +6016 969 2666 if you are unsure which vehicle size would be suitable for you.

Yes, they are safe as Boon4 can keep track on Boon4Driver and so do you. Boon4 Admin also have their personal details and documents all stored.

It’s always good to create a Boon with as much advance notice as possible, so there will be plenty of time for it to be accepted. If your Boon doesn’t get accepted for some reason, you’ll be notified at the end of your specified pick-up window and you can choose to update the details and re-post it. The right Boon4Driver will pop up, no worries.

Cancellation of the Boon created is FREE for ONE time only. After that, each cancellation will have a minimum cancellation fee.

We know crazy stuff comes up from time-to-time, and cancellations can’t always be avoided, either by Boon4Drivers or Senders. That’s why all members of the Boon4 community are allowed one Active Boon cancellation, after which our cancellation policy kicks in.

Send something today & get it delivered!

Drivers

Frequently Asked Questions

To get started, download the Boon4Driver app and sign up. The entire application takes only a few minutes and Boon4 Admin Team will notify you once your account has been approved!

Anyhow, as long as you’re a Malaysian, own a Car, SUV, MPV, 4×4, Van or Lorry up to 3 tonnes with valid driving license and have no criminal record. You’re always welcome to join us! Most importantly, you must enjoy traveling with helping others on delivery like we do!

You will never pass any items to anyone who you don’t know them! Don’t worry, we will never share your details to others. 

All documents required are helping Boon4 Admin Team to verify on your personal details! We do not accept or activate any drivers without ALL documents received and verified.

You will never going to believe that we will be helping you to change your FIXED Travelling Cost/Expenses into Income!

Boon4Drivers are paid via direct deposit into their respective bank accounts on a weekly basis.

No. You don’t have a basic salary as you’ll be working on your own.

There will be an edit button on your profile to change your documents and you can upload your new driving license details. Once it is uploaded, again Boon4 need to verify the validity of the driving license.

The senders will be uploading the pictures on the goods on their profile (this step is very important for security purpose) and you can choose what and where to send it depends on your route.

Never fear! Boons (we call the Jobs as Boons) are removed from the map as soon as there is a match between the respective Sender and Boon4Driver, so you might need to engage with the app more frequently to get access to the newly posted Boons before other Boon4Drivers take them up.

In fact, you can do this in a couple of ways :
1) Enable Notification Preferences to get alerted when a Boon has been created that meets your criteria. This can be based on your current location, your home address, and even trips that you’re planning to take!
2) Check out the Available Jobs tab to see local and long-distance Boons that are available for drivers.

And remember, Boons are being added across the country every day as our community continues to grow.

Yes, you can. There will be a job history button and you’ll be able to view the history of your previous orders for payment purposes.

Start driving with Boon4 today and earn cash on your way!

Contact Us

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Sending

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